Privacy Policy

At Devilry Clothing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect personal information when you visit our website, make a purchase, create an account, contact us, or sign up for marketing communications.

The types of information we may collect include:

• Contact details: name, email address, phone number, billing address, and shipping address.
• Order details: products purchased, order history, payment status, delivery details, and customer service communications.
• Payment information: payment details are processed securely by our payment providers. We do not store full credit card details.
• Website usage data: IP address, browser type, device information, pages viewed, links clicked, and time spent on our website.
• Marketing and communication data: email preferences, campaign interactions, abandoned checkout activity, and opt-in or unsubscribe status.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders.
• Send order confirmations, shipping updates, and customer service messages.
• Respond to enquiries and support requests.
• Improve our website, products, and customer experience.
• Send marketing emails or offers where you have opted in.
• Personalise website content, advertising, and product recommendations.
• Prevent fraud, misuse, and unauthorised activity.
• Comply with legal, tax, accounting, and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

• Website and ecommerce platforms.
• Payment processors.
• Fulfilment and print-on-demand partners.
• Shipping carriers and delivery providers.
• Email marketing and customer communication platforms.
• Analytics, advertising, and fraud prevention providers.
• Professional advisers, accountants, or legal advisers where required.

We may also disclose information if required by law, regulation, legal process, or government request.

4. Marketing Communications

If you subscribe to our email list or opt in to marketing, we may send you promotional emails, product updates, offers, and brand content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@devilryclothing.com.

Even if you unsubscribe from marketing, we may still send transactional messages related to your orders, account, or customer service enquiries.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to help our website function, remember preferences, analyse traffic, improve performance, and support advertising or marketing activity.

Cookies may collect information such as your device, browser, IP address, pages viewed, items added to cart, and interactions with our website.

You can manage or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

6. International Data Transfers

Some of our service providers may store or process personal information outside Australia, including in the United States or other countries.

Where information is transferred internationally, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy laws.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information for as long as needed to fulfil the purposes described in this policy, including order fulfilment, customer support, legal, tax, accounting, fraud prevention, and business record requirements.

When information is no longer needed, we will take reasonable steps to delete, de-identify, or securely store it.

9. Your Rights

Depending on your location and applicable law, you may have rights to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information, subject to legal and business record requirements.
• Opt out of marketing communications.
• Make a privacy complaint.

To make a privacy request, contact us at support@devilryclothing.com.

10. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact us:

Devilry Clothing
Email: support@devilryclothing.com