Terms Of Service
Terms of Service
Welcome to Devilry Clothing. By using our website and services, you agree to the following Terms of Service. Please read these terms carefully before making a purchase or interacting with our website.
1. Acceptance of Terms
By accessing or using Devilry Clothing's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.
2. Changes to the Terms
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page. Your continued use of the website after any such changes constitutes your acceptance of the new terms.
3. Products and Services
We offer a range of products including apparel, accessories, and other items specifically for the alternative fashion culture. All products are made to order, and therefore subject to availability. We reserve the right to limit the quantity of products we sell and to refuse or cancel orders at our discretion.
4. Orders and Payments
By placing an order, you are offering to purchase a product under these Terms of Service. All orders are subject to acceptance, and we reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and complete payment information when placing an order. All prices are listed in your local viewing currency and may be subject to change. Taxes, shipping fees, and other charges may apply depending on your location.
5. Shipping and Delivery
We ship worldwide and our processing time is usually 2–5 business days for order fulfillment (as we make all our products to order). After fulfillment, the shipping time depends on your location and can be estimated as follows:
- USA: 2–6 business days
- Europe: 2–7 business days
- Canada: 2–7 business days
- Australia: 7–15 business days
- Japan: 4–8 business days
- International: 10–20 business days
We have partnered with fulfillment centers located globally, including in North Carolina (USA), Toronto (Canada), and Birmingham (UK). Orders are shipped from the closest fulfillment center with your item in stock.
Once your order has shipped, you will receive a tracking link via email. Alternatively, you can log in to your account on our website to track your order.
6. Order Issues and Delays
If your order hasn’t arrived within the expected time frame, please do the following before contacting us:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
- Check with your neighbors in case the courier left the package with them.
If your package is still missing, please reach out to us at support@devilryclothing.com with your order number. If you find that there was a mistake in your delivery address, we can send you a replacement order, but you will be responsible for the shipping costs.
7. Returns and Refunds
Because all our products are made to order, we are unable to accept returns due to change of mind. We encourage you to choose carefully before placing your order.
However, we stand by our products with a 100% return policy for damaged goods or items lost in transit. If you receive a damaged item or your order is lost during shipping, please contact us for assistance.
By making products on demand, we help reduce the carbon footprint associated with overproduction. Thank you for supporting a more sustainable approach.
8. User Conduct
You agree not to use our website or services for any unlawful, harmful, or fraudulent activities. This includes but is not limited to:
- Engaging in any behavior that could disrupt or damage the website.
- Submitting false or misleading information.
- Using our website for commercial purposes without authorization.
We reserve the right to suspend or terminate your account if you violate these terms.
9. Intellectual Property
All content on the Devilry Clothing website, including images, logos, text, and graphics, is protected by intellectual property laws and is owned or licensed by Devilry Clothing. You may not use, reproduce, or distribute any content from the website without our written consent.
11. Disclaimers and Limitation of Liability
We strive to provide accurate and reliable information, but we cannot guarantee the completeness or accuracy of the content on our website. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.